Canadian Customs Brokers

Talk to a Customs Specialist at JORI

JORI Logistics takes the complexity out of Canada customs clearances so you can focus on running your business.

For up to four years retroactively, Canada Customs can seize goods, assign hefty fines, increase customs inspections, and ban clients from further importations. Businesses can be penalized with fines, increased shipment inspections and more frequent customs audits. JORI Logistics has the Canadian customs brokerage expertise to transform your logistics into a competitive advantage.

We’re committed to customer service and unlike many Canadian customs brokers, assign a dedicated Customer Service Representative (CSR) to every client. This CSR will know everything about your business so you don’t waste time explaining yourself over and over again.

Proactive Problem Solvers

Our goal is to ensure uninterrupted flow of goods across the border so there's no interruption to your business.

Reduce Customs Compliance Risk

JORI Logistics can help ensure consistent Canadian customs compliance and correct previous customs compliance mistakes.

A Single Point of Contact

Your dedicated CSR manages everything from day-to-day importing to your overall customs compliance strategy.

We believe shipping is an integral part of your business; one that shouldn’t take away from your bottom line. 

JORI Logistics can clear Canadian customs shipments on behalf of its clients at any border crossing. We do not need to be physically located at border crossings across Canada. Instead, we aim to reduce our customer costs by doing all Canadian customs clearances from our central location in Calgary. 

Frequently Asked Questions

In Canada, a customs broker plays a crucial role in facilitating the smooth import and export of goods by handling the necessary paperwork and compliance requirements on behalf of a business. Here at Jori Logistics, we take our clients’ commercial information on imports coming into Canada, vet that information and report it to Canada customs so that goods can enter into Canada.Our focus also extends to ensuring the ongoing compliance of our customers, guaranteeing their long-term success in international trade.
Canadian customs regulations can be complex, and attempting to handle them on your own can be costly and time-consuming. A customs broker in Canada can simplify the import and export process, saving you time and money while ensuring compliance with all customs regulations. Whether you’re a small business or a large corporation, partnering with a customs broker can significantly improve your international trade operations.
As a customs broker, our process begins with receiving information from the shipper. This includes a commercial invoice containing details such as the product being shipped, buyer and seller information, value, and country of origin. Additionally, we receive a cargo control document from the transportation line. We then input this information into our system, carefully review and verify it, and ask any necessary questions to ensure accuracy. Once this process is complete, we submit the declaration to the Canada Border Services Agency (CBSA) on behalf of our clients.

Several factors can contribute to customs clearance delays or extra fees:

  1. Late Customs Clearance or Documentation: Delays can occur if there are errors or delays in customs clearance or if the required documentation is submitted late.
  2. Invalid Customs Declaration: Customs declarations with incorrect or missing information, incomplete paperwork, missing paperwork, or errors by customs brokers can lead to rejection by the Canada Border Services Agency (CBSA).
  3. E-Manifest Issues: Incomplete or late filing of e-manifests by transportation providers can cause delays in the border clearance process.
  4. Inspections: Border inspections by CBSA can slow down the clearance process, and there may be associated fees charged by customs for conducting inspections.

It’s important to address these potential causes of delays or fees to ensure smooth and efficient customs clearance.

  1. Ensuring that every item you import has the correct HS code reported to Canada customs.
  2. Ensuring that every item you import has the correct customs valuation reported to Canada customs.
  3. Ensuring that every item you import has the correct country of origin reported to Canada customs.
An HS code is a 10-digit number used to uniquely identify a specific product. Each product is assigned a distinct HS code based on its composition, intended use, and other characteristics. Governments utilize these HS codes to determine the applicable duty rates for imported and exported goods.
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